Privacy and your data

Who can do thisEvery user

The Privacy & data card on Account & security lets you see what personal data the workspace holds about you, download a copy of it, and leave the workspace yourself. Like the rest of the page, the card is in English whatever your language.

Open it from the Launch Pad account menu with Account & security (on the administration pages: Account settings), and scroll to Privacy & data.

See what is stored about you

The lower half of the card says "Here are the categories of personal data we hold about you in this workspace." and lists them, each with an icon. The app access category shows the tiles of the apps you can use, with your role in each. If the summary cannot be loaded, the card says "Couldn't load your data summary." The rest of the card still works.

Download my data

1. Next to Download my data, click Download.
2. The dialog Confirm it's you asks for Your password. Type it and click Continue.
3. The row shows Preparing… while the file is put together, and your browser then saves a JSON file.

The page confirms "Your data has been downloaded." If it fails, you see "Could not export your data. Please try again." The file covers your data in the workspace you are in; if you belong to several workspaces, switch and download from each.

Leave this organization

Leaving takes away your access to this workspace and signs you out. Your Juvaro account and any other workspaces you belong to are not affected. You can only come back if an administrator invites you again.

1. Next to Leave this organization, click Leave.
2. The dialog Leave this organization? explains: "You'll lose access to workspace and be signed out. You can only rejoin if an admin invites you again. Your account and any other workspaces are unaffected." Click Leave, or Cancel to stay.
3. Confirm with your password in Confirm it's you.

The page shows "You have left the organization. Signing you out…" and you are signed out. The next time you sign in, the workspace is no longer in your list. If it was your only workspace, you see the No workspaces screen; see Choosing and switching workspaces.

If leaving is refused, the reason appears under the row:

• "Promote another member to Tenant Admin before leaving.": you are the last Tenant Admin. A workspace cannot be left without an administrator. Make someone else Tenant Admin first; see Platform roles.
• "Could not leave the organization. Please try again.": something else went wrong. Try again in a moment.

Deleting your account

The row Delete this account and its data shows Coming soon. You cannot delete your Juvaro account yourself today. Leaving a workspace, or being removed from it by an administrator, ends your access to that workspace but does not delete the account itself. If you need your account deleted, contact Juvaro through Help & support in the account menu.