Every portal setting, where it lives and what it is set to before anyone changes it.
Every portal setting, where you find it, and what it is set to before anyone changes it. Personal settings apply to one person; workspace settings apply to everyone in the workspace and can only be changed by a Tenant Admin.
Personal settings
Setting
Where
Default
Language
My profileLanguage
No choice made: the browser's language is used if Juvaro offers it, otherwise English. Stored on the server, applies to every app and device.
Date format
My profileDate and time
Follow my device
Time format
My profileDate and time
Follow my device
Time zone
Account & securityPreferences
"Automatic (your device)". Stored on this device only.
Default landing
Account & securityPreferences
Launchpad. Admins can choose "Admin overview". Stored on this device only.
Left rail collapsed
Collapse button at the bottom of the admin rail
Expanded. Remembered per device.
Asset Management email notifications
My profileNotifications
All off; digest Off.
Helpdesk notifications
My profileNotifications
Notify me about my customers on, New ticket on, SLA breach on, SLA at risk off, Status change off, email off.
Subscriptions and billing
Setting
Where
Default
Self-service add and cancel
Your agreement with Juvaro, not a workspace setting
Depending on your agreement, you either see Add instantly or Contact sales. With Add instantly, the table also has a Cancel column. With Contact sales, there is no Cancel column.
Trial
SubscriptionsAdd an application, Add instantly
30 days, 5 seats.
Cancellation
SubscriptionsCancel
Ends at the end of the current month; access continues until then; data is kept. Can be withdrawn with Keep it.
Seat price
Catalogue
kr 120 / seat (Shared File Service kr 0).
Payment terms
BillingBilling details
NET 30, set by Juvaro (view only).
Payment method
BillingUpdate payment method
Invoice. Card payment is not available yet.
Default currency
BillingBilling details
A preset list starting with DKK (DKK, EUR, SEK, NOK, GBP, USD), or Other… for any 3-letter code.
Security
Setting
Where
Default
Session timeout
AuthenticationRequirements
8 hours. Choices: 30 minutes, 1 hour, 8 hours, 24 hours. Applies once SSO is active.
Require multi-factor authentication
AuthenticationRequirements
Off. Applies once SSO is active.
Enforce single sign-on
AuthenticationEnforcement
Off.
Password rules
Not a workspace setting
Set centrally for all workspaces. A new password needs at least 8 characters.
Mail and branding
Setting
Where
Default
Notification sender
MailNotification sender
"Your Company via Juvaro" <noreply@juvaro.net> until your own domain is verified and in use.
From-name
Mail, and SettingsBranding as Email from-name (optional)
Empty: the workspace name is used. The two fields are the same stored value, so changing one changes the other.
Branded replies
Mail
On.
Login mode
SettingsBranding
Password.
Other limits and defaults
Setting
Where
Default
Members can leave (new group)
GroupsCreate group
As you tick it in the dialog.
Screenshot in a problem report
Report a problem
Required unless you tick There is nothing to show and give a reason. PNG or JPEG, up to 10 MB.
Needs attention thresholds
Overview
Seats: warning at 75%, red at 90%. Trial: within 14 days, red within 3 days. Invites: pending for over a week.