Juvaro Help Centre

The Contacts list

Everyone at every company, with Contacts and Everyone views.

Who can do thisCRM UserCRM Administrator

Contacts lists the people at every company in the workspace.

PictureContacts and Everyone. Requesters from Helpdesk only appear under Everyone. Clicking a name opens the edit page; there is no separate contact page.

Find a person

  • Type in Search by name or email.
  • Choose Contacts (the default) for CRM contacts only, or Everyone to include ticket requesters from Helpdesk.
  • Turn on Include archived to show archived contacts.

The columns

ColumnShows
NameThe person, with the Primary and Archived chips. Click to open the edit page.
CompanyThe company they belong to. Click to open its page.
Contact detailsEmail and phone.
TypeContact (a CRM contact) or Requester (created by Helpdesk). See Ticket requesters from Helpdesk.

To add a person, open their company and use Add a contact; see Contacts on a company.