Juvaro Help Centre
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Buy second-hand on the Marketplace

Add to request goes through approval; Buy it buys the device on the first click.

The Marketplace sells devices colleagues have handed back, "checked and priced by the shop. There is only one of each." Each card shows Second-hand, the Grade (A to D), One only and, when it is, Charger included.

PictureTwo kinds of button. Add to request goes through approval and the budget. Buy it buys the device on the first click, with no confirmation.

Two kinds of button

The shop administrator chooses, per device, who pays. That decides the button you see:

ButtonWho paysWhat happens when you press it
Add to requestThe companyThe device goes into your basket. You send it as a request; it needs approval and counts against your budget. While the request waits, the device is reserved for you. If the request is declined, it goes back on the marketplace.
Buy itYouThe device is yours on the first click. There is no confirmation, no approval and no budget. The price is settled through payroll, outside Flexshop.
Buy it buys at once

Press Buy it only when you have decided to buy the device at that price. There is no "Are you sure?" and no undo in Flexshop. The pop-up's Buy for {price} button does the same. If you clicked by mistake, contact your Flexshop administrator straight away.

Buy a device

  1. Open Marketplace. Open a card's name to read the pop-up, including From the shop: what a buyer should know.
  2. Press Buy it (or Add to request, and send the request as usual).
  3. The banner says "{device} is yours, bought for {price}". The device appears on My assets under Bought on the Marketplace.

1/7On Returns, the iPhone 13 is graded B and Ready to list. Line opens its Next step and chooses Move into the marketplace.

  1. On Returns, the iPhone 13 is graded B and Ready to list. Line opens its Next step and chooses Move into the marketplace.
  2. Grade B sets the price at kr 3,630. Under How it is paid she picks The employee buys it.
  3. She ticks Wiped and signed out, which is required, and presses Publish to the marketplace.
  4. In the portal the iPhone is on the Marketplace. Because the employee pays, its button is Buy it.
  5. Maja presses Buy it. There is no confirmation step: the first click buys the device.
  6. It is hers: Apple iPhone 13 128 GB is yours, bought for kr 3,630. It does not touch her budget; payment is settled through payroll, outside Flexshop.
  7. In the console, the Sold tab shows the sale as Not paid yet. When payroll has taken it, Line presses Mark it paid.
WalkthroughA second-hand sale on the terms The employee buys it. The Buy it button buys on the first click; there is no confirmation.

When buying is refused

  • "Somebody got there first." Another colleague bought it a moment before you.
  • "That device is not for sale." It was delisted.
  • "That one goes through a request, not a purchase." Use Add to request.
  • "You handed that device in yourself." Your own returned device can only be bought back when the shop allows it.
  • "That device has no price."
  • "We did not get an answer in time. Your purchase may have gone through. The shop has been reloaded: if the device is gone, ask your Flexshop administrator whether it is yours."

If nothing is for sale: "Nothing second-hand is for sale right now." The shop decides the grade and the price; see Grade a return and put it on the marketplace.

Who can do thisEmployeeShop SupporterFinance ApproverApplication Administrator