Notifications
The Email switch, the four events, the three that always send, and Send myself a test.
Flexshop notifies by email only. Open SETUPNotifications. "Turn a channel off and its whole column goes dark."
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Flexshop›NotificationsLine DahlAdminLD
SETUP
Notifications
Turn a channel off and its whole column goes dark.
Email
EmailSend myself a test
This sends one message to your own address and reports exactly what happened.
What happensWho hearsEmail
Requests and approvals
A request is waiting for a decisionApproversAlways sends
A decision on a requestRequester
Shop and budget
An order to Webmercs needs a lookShop adminsAlways sends
A device is on its way backShop adminsAlways sends
Weekly digest to admins
The digest is saved but not in effect yet.
Quiet hours22:00to07:00
Quiet hours are saved but not in effect, and they are switched off here.
The events
| What happens | Who hears | |
|---|---|---|
| A request is waiting for a decision | Approvers: every person who can decide the waiting step | Always sends |
| A decision on a request | Requester | Your choice. Off in a new workspace. |
| An order to Webmercs needs a look | Shop admins | Always sends |
| A device is on its way back | Shop admins | Always sends |
- "Events marked Always sends go out whatever is set here."
- A decision on a request is sent only when the whole chain is settled, never for each step, and never for a bulk decision.
- Every holder of a role is mailed, so a Supporter step mails every Shop Supporter.
- The approver email links straight to the approval page in the employee portal.
The Email switch and the test
The Email switch turns all Flexshop email off: "Email is switched off, so no event below is delivered, whatever is ticked." Send myself a test sends one message to your own address and reports exactly what happened. It ignores the preferences, so you can test without subscribing to anything.
Saved, but currently no effect
Two settings on this page are saved but currently have no effect. They are shown greyed out:
- Weekly digest to admins: saved, but no digest is sent yet.
- Quiet hours (From, Until): switched off on this page, and currently no effect. Email is sent when the event happens.
There is no bell, no in-app notification and no chat notification in Flexshop.
Who can do thisApplication Administrator