Juvaro Help Centre

Who gets approvals, and how you hear about them

Manager, Supporter, Finance and Shop admin steps, the email, and the Approvals item in the portal.

You approve in Flexshop when a step in a request's approval chain points at you. Every approver decides in the employee portal; Application Administrators can also decide their steps in the console.

PictureApprovals only appears in the masthead while something waits for you. A negative budget means the request goes over.

Which steps reach you

StepReaches you when
ManagerYou are the requester's line manager in HR Management, or the approver named on their budget group, or the fallback approver. You need no special role, only access to the portal.
SupporterYou hold the Shop Supporter role. Every Shop Supporter gets the step; the first to decide settles it.
FinanceYou hold the Finance Approver role. Finance steps are added when a request goes over budget.
Shop adminYou hold the Application Administrator role.

Shop Supporters and Finance Approvers cannot open the admin console. They always decide in the portal.

How you hear about it

  • Email. When a step waits on you, you get an email with a link straight to the approval page. This email always sends.
  • The masthead. Approvals appears in the portal's masthead with an amber count, but only while something waits for you.

The Approvals list

"Waiting for your approval": requests where your decision is the next step, oldest first. Columns: Request, Asked by, What, Total, Budget left after, Waiting on (the role and "step {position} of {of}") and Age. Nothing waiting: "Nothing is waiting for your approval."

Next: Decide a request in the portal.

Who can do thisEmployeeShop SupporterFinance ApproverApplication Administrator