Confirm that your kit arrived
Only you can close an ordered request: press Confirm that it arrived when it reaches you.
An ordered request stays open until you say it has arrived. Nobody else can close it: there is no admin button for it, and the vendor's tracking never closes it either.
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Request FS-00042Ordered
Request progress
SubmittedDoneApprovedDoneOrderedDoneDeliveredNow
Sent to the vendor. They take the order from here.
Your order is on its way.
Shipped 16 OctTracking number 00370731234567890Track your parcel
Delivery
Your kit has been ordered. Tell us when it reaches you and we will close this request.
Confirm that it arrived
Requested on14 Oct 2026Why you askedMy second screen broke, and I take calls all day.What you asked for
Dell UltraSharp U2724D1 × kr 3,290
Jabra Evolve2 651 × kr 1,450
Totalkr 4,740Approval
Supporter
Approved
Manager
Approved
Confirm that it arrived
- Open My requests and press View request on the ordered request.
- The card Delivery says "Your kit has been ordered. Tell us when it reaches you and we will close this request."
- Press Confirm that it arrived.
The request becomes Delivered, and the items appear on My assets under What you can send back. You can also confirm straight from My assets, under On its way to you.
Things to know
- Only an Ordered request can be confirmed. An approved request that nobody has ordered yet shows no Confirm button.
- A second-hand device delivered on a request is marked Sold at this moment.
- If you see "We did not get an answer in time. Your confirmation may have been saved.", the page reloads. Check the status before you press again.
Shipped is not delivered
When Webmercs reports Your order is on its way, the request is still Ordered. Press Confirm that it arrived only when the parcel is in your hands.
Who can do thisEmployeeShop SupporterFinance ApproverApplication Administrator